At OPSIS Vision Care, we believe that great vision should never compromise on style. We are dedicated to offering a wide range of stylish eyewear, including prescription glasses, sunglasses, frames, spectacle lenses, and contact lenses, all conveniently available in Bangladesh. Our mission is to provide you with affordable prices and a user-friendly online store that makes shopping for eyewear easy, enjoyable, and accessible to all. Upgrade Your Vision and Style TodayAt OPSIS Vision Care, we are passionate about helping you upgrade both your vision and your style. We are committed to providing exceptional customer service and ensuring your satisfaction every step of the way. Our team of eyewear experts is ready to assist you with any questions or concerns you may have.

About Us

Thank you for choosing OPSIS Vision Care. We value your feedback, inquiries, and concerns. Our dedicated customer support team is here to assist you and provide the best possible assistance. There are multiple ways to get in touch with us: Call UsFor immediate assistance, simply press the floating call button located on our website to connect with our helpline number. Our knowledgeable and friendly customer support representatives are ready to help you with any questions or issues you may have. We are committed to ensuring your satisfaction and providing prompt solutions to your eyewear needs. Send us an EmailIf you prefer to communicate via email, you can reach us at info@opsis.com.bd. Feel free to share your questions, feedback, or inquiries, and we will respond as quickly as possible. Our team strives to address all your concerns and provide you with the information you need. Your satisfaction is our priority, and we are committed to providing exceptional customer service. If you have any questions, concerns, or require assistance, please don't hesitate to contact us using any of the above methods. We appreciate your trust in OPSIS Vision Care.

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At OPSIS Vision Care, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide when using our website. By using our services, you consent to the practices described in this policy. Information We Collect:When you visit our website or interact with our services, we may collect certain information from you, including:<ol><li>Personal Information: We may collect personal information such as your name, email address, contact number, and shipping address when you create an account, place an order, or contact our customer support.</li><li>Browsing Information: We may gather non-personal information related to your browsing activities on our website, including your IP address, browser type, device information, and pages visited. This information helps us analyze and enhance your experience on our site.</li></ol> Use of Collected Information:We use the information we collect to:<ol><li>Provide and personalize our services: We use your personal information to process orders, communicate with you, and deliver the products you purchase. This includes sending order confirmations, tracking information, and customer support correspondence.</li><li>Improve our website and services: We analyze browsing patterns and user preferences to enhance our website's functionality, optimize the user experience, and provide personalized recommendations and content.</li><li>Marketing and communications: With your consent, we may send you promotional emails, newsletters, or updates about our products, special offers, and events. You can opt-out of these communications at any time.</li></ol> Data Security:We employ industry-standard security measures to protect your personal information from unauthorized access, misuse, or loss. However, please note that no data transmission over the internet or electronic storage method is 100% secure. While we strive to protect your data, we cannot guarantee absolute security. Third-Party Disclosure:We may share your personal information with trusted third parties, such as shipping partners and payment processors, to facilitate order fulfillment and provide efficient services. We ensure that these third parties adhere to strict privacy and data protection standards. Data Retention:We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Your Rights:You have the right to access, update, correct, or delete your personal information held by OPSIS Vision Care. You can do so by contacting our customer support or accessing your account settings on our website. Updates to the Privacy Policy:We may periodically update this Privacy Policy to reflect changes in our practices or legal requirements. We encourage you to review this policy whenever you visit our website to stay informed about how we protect your information. If you have any questions, concerns, or requests regarding our Privacy Policy or the protection of your personal information, please contact us using the information provided in the "Contact Us" section of our website.

Privacy Policy

Welcome to OPSIS Vision Care! These Terms and Conditions govern your use of our website and services. By accessing and using our website, you agree to comply with these terms. If you do not agree with any part of these terms, please refrain from using our website. Use of Website:a. You must be at least 18 years old to use our website and services, or have the consent and supervision of a parent or legal guardian.b. You are responsible for maintaining the confidentiality of your account login credentials and for all activities that occur under your account.c. You agree not to use our website for any unlawful or prohibited purpose, or in any way that may cause harm or disrupt the functionality of the site. Intellectual Property:a. All content on our website, including text, images, graphics, logos, and trademarks, is the property of OPSIS Vision Care and protected by copyright and intellectual property laws.b. You may not reproduce, modify, distribute, or exploit any content from our website without our prior written consent. Product Information and Pricing:a. We strive to provide accurate and up-to-date information about our products, including descriptions, pricing, and availability. However, errors or inaccuracies may occur occasionally. We reserve the right to correct any errors or omissions and to update product information without prior notice.b. Prices are subject to change without notice. The final price at the time of purchase will be the price displayed on our website.c. We reserve the right to limit the quantities of any products we offer. We may refuse or cancel orders at our discretion. Order and Payment:a. Placing an order on our website constitutes an offer to purchase the selected products. We reserve the right to accept or decline your order.b. Payment must be made in full at the time of placing the order. We accept various payment methods, including credit cards and other online payment options.c. We use secure payment processing services to protect your financial information. However, we do not store your credit card details on our servers. Shipping and Returns:a. We provide shipping services to specified locations. Shipping fees and delivery times may vary depending on the destination and selected shipping method.b. Please review our Shipping and Returns Policy for detailed information on shipping options, fees, delivery times, and return procedures. Limitation of Liability:a. OPSIS Vision Care shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use or inability to use our website or services.b. We strive to maintain the accuracy and reliability of our website and content. However, we do not warrant the completeness, accuracy, or reliability of any information or content on our website. Modifications to the Terms:a. We reserve the right to update or modify these Terms and Conditions at any time without prior notice. By continuing to use our website after any modifications, you accept and agree to the updated terms. If you have any questions or concerns regarding our Terms and Conditions, please contact us using the information provided in the "Contact Us" section of our website.

Terms & Conditions

At OPSIS Vision Care, we strive to provide reliable and efficient shipping services to ensure your eyewear reaches you in a timely manner. Please read the following information regarding our shipping and handling policies. Shipping Destinations:We currently offer shipping within Bangladesh. Order Processing and Fulfillment:a. Order Confirmation: Once you place an order, you will receive an order confirmation email with details of your purchase, including the items selected and shipping information. Please review this confirmation email carefully to ensure the accuracy of the information provided.b. Delivery Time: We strive to process and fulfill orders promptly. In cases of pre-orders, we require 30% advance payment and the rest on fulfillment of delivery which might take a minimum of 15 working days. For Cash on Delivery orders, the estimated delivery time is 3 to 5 working days. Shipping Fees:Free Shipping: We offer free shipping on all orders. Your satisfaction is our priority, and we want to make your shopping experience as convenient as possible. Packaging and Handling:We take utmost care in packaging your eyewear to ensure its safe transit. Our packaging materials are designed to protect your purchase from damage during shipping. Shipping Assistance and Support:If you have any questions or need assistance regarding shipping or handling, please feel free to contact our customer support team. We are here to help and ensure a smooth shipping experience for you. Thank you for choosing OPSIS Vision Care. We appreciate your trust and look forward to delivering your eyewear with care and efficiency.

Shipping Handling

At OPSIS Vision Care, we want you to be completely satisfied with your eyewear purchase. If for any reason you need to initiate an exchange or return, please review the following guidelines to ensure a smooth process. Eligibility for Exchanges and Returns:a. Exchanges: The item must be in its original condition, including all packaging, tags, and accessories.b. Returns: If you decide to return your eyewear for a refund, please initiate the return within 7 days from the date of delivery. The item must be in its original condition, with all packaging, tags, and accessories intact. Non-Returnable Items:a. Prescription Lenses: Due to their customized nature, prescription lenses are non-returnable unless they are defective or incorrect.b. Contact Lenses: For hygiene reasons, contact lenses are non-returnable once the packaging has been opened.Initiating an Exchange or Return: To initiate an exchange or return, please follow these steps:a. Contact our Customer Support: Reach out to our customer support team via phone or email and provide your Invoice ID, which can be found on your purchase invoice or order confirmation email. Explain the reason for the exchange or return and provide any relevant details. b. Verification and Guidance: Our customer support team will guide you through the necessary steps and verify your eligibility for an exchange or return. They may request additional information or provide specific instructions based on your situation. Packaging and Shipping:a. Packaging: Ensure that the eyewear product is carefully repackaged in its original packaging, including all accessories, tags, and protective materials. This will help protect the item during transit and facilitate the processing of your exchange or return.b. Shipping: Please follow the shipping instructions provided by our customer support team. We recommend using a trackable shipping method and retaining the shipping receipt for your records. The cost of return shipping will be the responsibility of the customer, unless the return is due to a defective or incorrect item. Inspection and Processing:a. Inspection: Once we receive the returned item, our team will carefully inspect it to ensure it meets the eligibility criteria mentioned in Section 1. If the item is found to be in good condition, we will proceed with the exchange or refund.b. Processing Time: We strive to process exchanges and returns as quickly as possible. Exchange or Refund Options:a. Exchange: If you are eligible for an exchange, we will process the exchange for the requested item based on availability. If the item you desire is unavailable, we will provide alternative options or issue a refund.b. Refund: If you are eligible for a refund, we will process the refund to the original payment method used for the purchase if applicable or the amount will be added to your wallet balance in the website which you can use later. Contact Us:If you have any questions, concerns, or require assistance regarding exchanges or returns, please don't hesitate to contact our customer support team. Provide your Invoice ID and any relevant information to help us assist you promptly and efficiently.Thank you for choosing OPSIS Vision Care. We are committed to ensuring your satisfaction and making the exchange or return process as convenient as possible.

Exchanges & Returns

By registering an account, you gain access to a range of benefits that enhance your shopping experience and make managing your eyewear preferences effortless. Here are some of the advantages of having an account with us: Order Tracking:With your account, you can easily track the progress of your orders. Stay updated on the status of your eyewear purchases. Eye Power Prescriptions Management:Managing your eye power prescriptions has never been easier. When you create an account, you can securely store your eyewear prescriptions in one convenient location. This way, whenever you need to place an order, you can quickly select the correct prescription, ensuring you always receive the perfect eyewear tailored to your needs. Wishlist Items:By having an account, you can create a personalized wishlist where you can gather all the eyewear styles you love. This feature allows you to keep track of your favorite items and easily find them when you're ready to buy. Effortless Checkout:Save time during the checkout process by storing your shipping addresses and personal details securely in your account. With just a few clicks, you can breeze through the payment process and finalize your order without re-entering information each time. We value your trust and look forward to providing you with exceptional service every step of the way. If you have any questions or need assistance, our dedicated customer support team is here to help. Contact us by clicking on the floating call button.

My Account

Finding the right frame size is crucial for ensuring a comfortable and proper fit for your eyewear. At OPSIS Vision Care, we want to help you find the perfect frame size. Follow this guide to determine your frame size and select the ideal fit for your face shape. Frame Measurements:Eyewear frames are typically measured using three key dimensions:a. Lens Width: The horizontal width of each lens, measured in millimeters (mm). It determines how wide the lenses will be on your face. b. Bridge Width: The distance between the lenses, measured in mm. It determines how well the frame will sit on the bridge of your nose. c. Temple Length: The length of the temple arms, measured in mm. It determines how the frame will fit around your ears. Understanding Frame Sizes:Frames are often labeled with a series of numbers that represent the measurements mentioned above. For example, a frame size may be represented as "50-18-140." In this case:The lens width is 50 mm.The bridge width is 18 mm.The temple length is 140 mm. Determine Your Frame Size:To determine your frame size, you can follow these steps:a. Lens Width: Measure the width of your current glasses or sunglasses by placing a ruler or measuring tape horizontally across the widest part of the lens. Note the measurement in mm. b. Bridge Width: Measure the distance between the inner edges of the lenses, where they would sit on the bridge of your nose. Note the measurement in mm. c. Temple Length: Measure the length of the temple arms, starting from the frame's hinge to the tip of the arm. Note the measurement in mm. Choosing the Right Fit:Once you have your measurements, compare them to the frame size options available on our website. Look for frames with similar measurements to ensure a comfortable fit. Keep in mind that different styles may have slight variations in fit, so consider your personal preferences as well. Consider Your Face Shape:While frame size is important, considering your face shape can further enhance your eyewear selection. Different face shapes suit different frame styles. Here are some general guidelines: Round Face: Angular frames with sharp lines and rectangular or square shapes can help add definition and balance.Oval Face: Most frame shapes complement an oval face. Experiment with different styles to find what suits your personal style.Square Face: Round or oval frames can soften strong facial features and provide a contrasting look.Heart Face: Frames with wider bottoms and narrower tops, such as aviators or cat-eye styles, can balance the wider forehead and narrower chin.Diamond Face: Look for frames that accentuate the cheekbones, such as cat-eye or oval shapes.Remember, these are just guidelines, and personal style and preference should also play a role in selecting the right frame. Additional Assistance:If you need further assistance in determining your frame size or selecting the perfect pair of eyewear, please don't hesitate to contact our customer support team. We are here to help you find the ideal fit and style to enhance your vision and complement your look. Thank you for choosing OPSIS Vision Care. Start browsing our collection today and find the perfect frame size for your eyewear needs!

Frame Size Guide

We aim to make your eyewear shopping experience easy and convenient. This buying guide will walk you through the process of selecting and purchasing eyewear from our website. Browse and Select Eyewear:Explore our wide range of eyewear products, including prescription glasses, sunglasses, frames, spectacle lenses, and contact lenses. Use our intuitive navigation or search function to find the perfect pair that suits your style and needs. You can browse by category, brand, or specific features to narrow down your options. Selecting Eye Power:a. Manual Entry: If you have your eye power prescription readily available, you can simply enter the details manually during the ordering process. Our website will provide clear instructions on where to input your prescription information.b. Prescription Upload: Alternatively, you have the option to upload a picture of your prescription. Simply capture a clear photo of your prescription document and follow the instructions to upload it during the ordering process. Our team will review the uploaded prescription to ensure accurate fulfillment of your order. Submitting Eye Power Later or Contacting Helpline:a. Eye Power Submission Later: If you prefer to submit your eye power information at a later time, you can proceed with selecting the desired eyewear product without providing the prescription details. Once you are ready to submit the eye power, you can do so by accessing your account and updating the prescription information.b. Contacting Helpline: If you encounter any difficulties during the ordering process or have specific questions regarding your eye power prescription, our helpline is available to assist you. Simply press the floating call button on our website to connect with our helpline number. Our friendly customer support representatives will guide you through the process and provide the necessary assistance. Secure Payment and Checkout:Once you have finalized your eyewear selection, proceed to the secure checkout process. We offer various payment methods, including credit cards and other online payment options, to ensure a convenient and secure transaction. Enter your billing and shipping information accurately to ensure a smooth delivery process. Order Confirmation and Tracking:After completing your purchase, you will receive an order confirmation via email. This email will contain important details about your order, including the product(s) selected, order number, and estimated delivery timeframe. Once your order is shipped, you will receive a tracking number to monitor the progress of your package. Customer Support and Assistance:At OPSIS Vision Care, we are dedicated to providing exceptional customer support. If you have any questions, concerns, or require assistance at any stage of the buying process, please don't hesitate to reach out to our helpline or contact our customer support team. We are here to help ensure your satisfaction and make your eyewear purchase a pleasant experience.

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